Choose a monthly support plan for small-scope technical requests, workflow guidance, troubleshooting, and integration assistance. Larger custom projects are quoted separately.
A support request is one clearly defined small-scope technical task. Large development, redesign, or multi-system projects require a custom proposal.
Best for individuals and small businesses that need help with one clear issue.
For regular technical assistance and small workflow improvements.
For teams that rely on software and connected workflows every day.
For businesses that need faster assistance and deeper technical review.
Compare the main differences between the four monthly support plans.
| Benefit | Starter | Professional | Business | Premium |
|---|---|---|---|---|
| Monthly requests | 1 | Up to 2 | Up to 4 | Up to 5 |
| Troubleshooting | Basic | Included | Included | Included |
| Workflow improvements | Guidance | Small changes | Optimization | Advanced review |
| Integration assistance | Guidance | Basic | Troubleshooting | Advanced |
| Priority level | Standard | Priority email | Priority queue | Highest priority |
| Target delivery | 5 business days | 4 business days | 3 business days | 2 business days |
Each request must be one clearly defined, reasonably small technical task that fits within the selected plan.
Software troubleshooting, configuration review, small workflow adjustment, API guidance, deployment assistance, or a technical consultation.
Building a new application, redesigning an entire website, connecting several complex systems, or developing a large automation workflow.
We review the request and confirm whether it fits the plan. Out-of-scope work receives a separate custom quote.
Custom software, AI automation, internal dashboards, client portals, CRM integrations, system integrations, and larger workflows are scoped and priced separately.